Circuit board background representing technical expertise

Paul Halon

Computer engineer with 16 years’ experience, specializing in Microsoft Entra identity & access management and endpoint solutions.

Automation & scripting pro using PowerShell, Python and VBScript. Experienced in SCCM, privilege-management, Symantec Ghost, Dell KACE, Active Directory, Intune, Azure AD, Exchange, Visio and Project.

Proven troubleshooting skills across hardware, software and networks—with remote support for Windows (client & server), macOS, Linux and mobile platforms.

Outside work: custom PC builds, ham radio & electronics tinkering, dirt biking with family, and life with Aurora, our Border Collie–Pitbull mix.

Technical Skills

Operating Systems 90%
Scripting & Automation 90%
Endpoint & System Management 85%
Cloud & Identity Management 80%
Networking & Security 80%
Endpoint Security & Compliance 80%
Patch Management & Compliance 80%
Collaboration & Productivity Tools 75%
Website Design 70%
Monitoring & Alerting Systems 60%

Projects

Work

Laptop fleet management

Intune & M365 Deployment

Joined 700 endpoints to Azure AD & deployed Microsoft 365 applications organization-wide.

Intune Microsoft 365
Support workflow on a workstation

Helpdesk Button (PowerShell GUI)

One-click support intake that emails tickets with auto-collected diagnostics.

PowerShell WinForms Outlook/SMTP
Windows deployment in progress

Mass Kiosk Windows 10 → 11 Upgrade

Automated multi-site kiosk upgrades using Clonezilla imaging pipeline.

Clonezilla Windows 11

Home

Unraid server rack

Unraid NAS Monitoring

Published disk health, network throughput, and VM status to MQTT for Home Assistant dashboards.

Unraid MQTT Python
Home Assistant dashboard on tablet

Home Assistant Dashboard

YAML-mode dashboard with auto-entities for Unraid sensors and two-way audio via go2rtc.

Home Assistant YAML MQTT
pfSense firewall device

pfSense VLAN & Firewall

Designed 5-VLAN network segmentation with reverse proxy for go2rtc and secure Cloudflare tunnel.

pfSense NGINX Cloudflare

Professional Resume

Download PDF Resume

Endpoint Management Engineer

2023 – Present

Catholic Charities New Hampshire, Manchester, NH

  • Administer hybrid Azure AD join and Intune MDM enrollment across all supported devices
  • Deploy and maintain automated support tools, including a custom PowerShell-based Helpdesk Button with Outlook integration
  • Replaced legacy email-based support with a structured ticketing system to streamline IT workflows
  • Create, update, and troubleshoot Group Policy Objects for security, software configuration, and user environment management
  • Manage browser settings and controls through GPO for standardization and compliance
  • Develop PowerShell scripts for automation, diagnostics, and policy enforcement
  • Support identity, access, and device compliance initiatives through Azure AD and Intune policies
  • Troubleshoot and resolve advanced system administration issues related to enrollment, policy application, and authentication

Enterprise Engineering Technician

2022 – 2023

State of New Hampshire, Concord, NH

  • Troubleshoot and resolve desktop-related hardware and software issues, documenting solutions for future reference
  • Assemble, configure, and install computer hardware, software, and peripherals
  • Plan and execute large-scale desktop computer moves, ensuring internal checks and controls are completed
  • Maintain accurate inventory and floor plans of desktop equipment in assigned locations
  • Collaborate with state agencies and vendors to address computer hardware and software problems, including warranty services
  • Provide technical support and training to departmental staff and end-users on computer hardware, software, and peripherals, ensuring compliance with standards
  • Evaluate and recommend network and desktop hardware and software acquisitions
  • Monitor help desk tickets, assigning and resolving issues or delegating to appropriate technicians

Information Technology Administrator

2018 – 2021

Brooks Automation, Chelmsford, MA

  • Manage Active Directory functions such as password resets, user management, and permissions
  • Use Dell KACE to image laptops and desktops for users
  • Provide deskside and phone support through Telax and remote support using Dame Ware/Teamviewer
  • Write automation scripts for imaging process
  • Support large-scale manufacturing floor
  • Map network drives and manage permissions
  • Create and support XP VMs using VMware to run legacy software in a quarantined environment
  • Large scale hardware refresh/windows 10 deployment/upgrade

Computer Repair Escalation Technician

2012 – 2018

PlumChoice Inc., Lowell, MA

  • Provide phone support to end-users in a call center environment
  • Support remote users using Bomgar software
  • Work one-on-one with consumers and retail management to resolve technical issues
  • Handle retention and consumer relations for end-users
  • Collaborate with tier 2 technicians to resolve complex issues
  • Conduct diagnostic tests and assist with sales related to PC issues

Computer Technician

2011 – 2012

Nerologica Inc., Danvers, MA

  • Active Directory: Perform password resets and manage user accounts
  • Image laptops and desktops for users
  • Provide deskside and phone support to assist users with software installation, troubleshooting, network connection, and email setup

Computer Technician

2010 – 2011

University of Massachusetts Lowell

  • Active Directory: Perform password resets and manage user accounts
  • Image laptops and desktops for users
  • Provide deskside and phone support to assist users with software installation, troubleshooting, network connection, and email setup
  • Assist with class login and schedule issues

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